I have around 3 years of experience as a .net programmer. I heard of ITIL through one of my friends. I dont have much knowledge on ITIL. I Always have been inclined to service jobs before completing my MCA. I always enjoy my work when its more marketing sort of the thing. I would like to continue in IT field. I like interacting with people more. So, can you please suggest me whether pursuing ITIL certifications would help me in future and if yes.. how and what are module i need to puruse in ITIL?
Sainath's Advice on Monday, March 08, 2010 :
Follow your enjoyment - if you can genuinely enjoy whatever work you engage in on a daily basis, you will naturally excel in it. Look around - all the experts in whichever field you think about, are genuinely in love with their work. Unfortunately, most people are working for a paycheck, and not really trying to figure out what they are best at doing.
If interacting with people is your area of interest, there are many options available to you - client engagement (Engagement Manager), people management, pre-sales,etc. Handling people is definitely not easy - as people do not arrive in a standard configuration. Just keep your eyes open and watch out for the different people-centric roles in your organization and build your career in that direction. Check out the JDs of the above profiles on job sites - it will give you a fair idea of what is expected in these roles.
ITIL is all about service delivery - not really marketing. Please check the links below, should improve your ITIL understanding:www.dotnetfunda.com/advices/a30-itil-v3-foundation---career-advise-.aspxwww.dotnetfunda.com/advices/a63-career-advice-for-an-it-servicedesk-manager-.aspxwww.dotnetfunda.com/advices/a45-itil-.aspx"I've come to believe that each one of us has a personal calling that's as unique as a fingerprint - and that the best way to succeed is to discover what you love and then find a way to offer it to others in the form of service, working hard, and also allowing.
- Oprah Winfrey, Talk show host
Bunty said on Wednesday, March 10, 2010
thanks a lot. Its really great work by you all. It helps people like us a lot.