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can any give me some idea about Ticket rising project in asp.net...
on 11/21/2011 |
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i have been assigned to a project called ticket rising....that should give the information about pc problems(internet,h/w probs etc) to network admin from employee....i am new to dot.net.....so guys help me.....thanks in advance...
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This is very simple to understand.
See this project come up with 2 interfaces 1. Network admin 2. User(ticket raiser)
if user having problem he will fill up a form(meas raising ticket) that will fill info about problem means what is the problem and description
On network admin side - that ticket will display to admin. he will look into it and when he solve the problem , then he will update status as complete.
, if this helps please
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