can any give me some idea about Ticket rising project in

Posted by See29ram under ASP.NET on 11/21/2011 | Points: 10 | Views : 1380 | Status : [Member] | Replies : 1
i have been assigned to a project called ticket rising....that should give the information about pc problems(internet,h/w probs etc) to network admin from employee....i am new to guys help me.....thanks in advance...


Posted by: RohiK on: 11/22/2011 [Member] Starter | Points: 25


This is very simple to understand.
See this project come up with 2 interfaces 1. Network admin 2. User(ticket raiser)

if user having problem he will fill up a form(meas raising ticket) that will fill info about problem means what is the problem and description
On network admin side - that ticket will display to admin. he will look into it and when he solve the problem , then he will update status as complete.

Happy Programming!!

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