Microsoft Developer Support or ("CSS" - Customer Support Services) is where you're sent within Microsoft when you've got problems. They see the most interesting bugs, thousands of issues and edge cases and collect piles of data. They report this data back to the ASP.NET team (and other teams) for product planning. Dwaine Gilmer, Principal Escalation Engineer, and I thought it would be interesting to get some of that good internal information out to you, Dear Reader. With all those cases and all the projects, there's basically two top things that cause trouble in production ASP.NET web sites. Long story short, Debug Mode and Anti-Virus software. Thanks to Dwaine Gilmer, Doug Stewart and Finbar Ryan for their help on this...(read more)
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