How to add an item from a recieved email?

Hi Folks,
 
We are researching a solution that allows someone to email a
help ticket to a designated email address (i.e. sendyourticket@anysite.com). We
would like to then automatically create an item when something is emailed to
the address. Does anyone have any suggestions on how this can be done? Thanks
in advance!


 j.
 
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