I am very new at working with asp.net but an application I am using needs some customization and I could use some help.
I am calling a webservice via an email link sent to the user that will allow them to re-open a resolved Help Desk ticket. The link looks like this: To close this incident, <a href="http://<servername>/AeXHD/WebService.asmx/ProcessWorkItem?id=WORKITEM(workitem_number)&workitem_status_lookup_id=600&workitem_comment=Closed by Contact&workitem_close_code_lookup_id=200">click here</a>.
When a user clicks the link - everything works as planned and the user is left looking at an xml webservice response that gives them the ticket number adn that is it. I need to present the user with a success message instead of the webservice repsonse.
I read that I can create a new aspx page which closes the incident and catches the responses of the webservice - but do not know how or where to begin on thi ...
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