Hi all,
Currently, the user can request for a service and submit the form, and then this form should have ?manager approval?. After submitting the form both user& manager can view it from ?Ticket History page?, but the manager should see ?Edit? button which should be hidden from the user. After clicking on the edit button the approval section should appear in the same page to accept or reject the request. In addition, he should be able to click the edit button onetime only then it should be hidden again. (So that he can?t change the approval status again)
How can I hide the edit button form the user and show it for the manager? How can I show the approval section by clicking on the edit butt ...
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