I get several emails every day (through the blog) with urgent requests to help troubleshoot memory issues or memory related performance issues. Some just say “we have a memory issue, how do I troubleshoot it?” and others are far far more detailed with links to dumps and everything:)
I love getting emails, but since I have a day job too (troubleshooting such issues:)) I unfortunately have to ignore most such requests through the blog:( to have time to help the customers that contact me through the normal support channels, and therefore I would recommend that if you do have a pressing issue, that you create a support case on http://support.microsoft.com/ to make sure that you get a dedicated support engineer and that your issue gets the attention it deserves.
Having said all that, I wanted to point out one email I got today, both because I could see that the person writ ...
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