Answer:
- Rationale behind key points
- Consider the reader’s point of view
- Avoid unnecessary repetition
- Avoid ambiguity
- Focus on the problem in hand than the technology
- Use standards
- Other NFRs such as cost
- Record rationale behind the document
- Keep documentation current, but not too current
- Concise References – if already existing on the web
- Use Links
- Review documentation for fitness of purpose
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